Shipping policy

Shipping Policy (last updated October 17, 2026)

 

We deliver to addresses in the United Arab Emirates. Delivery is free on all orders.

 

The estimated delivery time for your address is shown at checkout before you pay. Delivery times can vary with product availability, address and public holidays.

 

Cash on Delivery is available. Please have payment ready when the courier arrives and make sure someone can receive the parcel.

 

When your order is dispatched you will receive an email with tracking details. If your order is late, damaged or not received, email support@zivbay.com with your order number.