Warranty and Support

Product support

Need help setting up or using a product? Email support@zivbay.com with your order number, the product name and a short description of the issue. Photos or a short video help us solve it faster.

Faulty products

If a product stops working or arrives faulty, contact us within 7 days of delivery and we will arrange a replacement or refund. See Returns and Refunds.

Order help

For questions about an order, check Track Your Order or email us. We reply by email.